At MelDem Gallery, we value our customers and aim to provide a secure and pleasant online experience for purchasing digital images and artwork. Please review our refund and returns policy below.
1. Refund and Return Policy:
•Refunds: Since we offer digital images online, refunds or returns are only allowed in the case of a technical defect in the product or if the product does not match the description provided.
•Customers must contact us within 7 days of receiving the product if there are any issues related to quality or a mismatch with the ordered product.
2. Payment Methods:
•We ensure that all payment methods are secure. Payments made through MelDem Gallery use 3D Secure technology to provide the highest level of security for online transactions.
•Payments are processed through trusted payment gateways to ensure the safety of your financial details.
3. Non-Refundable Products:
•Due to the nature of digital products, refunds or returns cannot be processed once payment has been completed and the files have been downloaded, except in the case of a technical issue.
4. Contact Information:
•For any inquiries or issues related to the product or payment, please contact us via email:
•admin@meldemgallery.com
•info@meldemgallery.com
•technical.support@meldemgallery.com